MICROSOFT TEAMS + Direct Routing:
Transforming to The Modern Workplace Requires a Solid Strategy
Challenges
- People
- Space
- Technology
Why the trifecta of fundamentals?
- Disengagement in Australian business is costing over $7B per annum.
- 70% of change initiatives fail, 30% due to lack of user engagement
Ideal Solution
Connecting all three fundamentals of the Modern Workplace in a cohesive strategy: People + Space + Technology
Needed because:
- Current inefficiencies
- Staff churn rate/turnover
- Inability to offer flexible working
- Inefficiently used space ($$$)
Desired Outcomes
All three Modern Workplace fundamentals working in harmony so that: people are connected, collaboration is the norm, and the technology works.
What costs businesses the most?
- Inability to retain/attract talent
- Inability to increase efficiency
- Inability to ensure flexible work environment
IComm’s Direct Routing &Microsoft Teams Calling Solution
The Key Fundamentals to the Modern Workplace are People + Space + Technology
PEOPLE
Engage Your Employees
- Work more effectively & efficiently
- Collaboration is easy
- Communicate why the Modern Workplace will make their jobs more enjoyable
SPACE
Ensure the Space is Dynamic
- Make workspace agile
- Encourage innovation
- Create multiple spaces for various situations
TECHNOLOGY
Easy to Use and Just Work
- Provide the ability to collaborate
- Click to join
- Consistent across all spaces and devices
“Being a technical organisation that embraces technology, we are excited to be at the forefront with a Direct Routing Solution.”
~ SolutionOne
IComm’s Direct Routing & Microsoft Teams Calling Solution
Getting the best results out of Microsoft Teams and Direct Routing relies on the integration of People + Space + Technology
Solution Alignment
IComm Direct Routing Solution = People Are Engaged
When people are engaged, adoption increases, staff retention is higher, efficiencies and productivity improve, and staff satisfaction levels are greatly increased.
IComm Direct Routing Solution = Space is Dynamic & Agile
When the space is dynamic and agile, people are excited to use it, and a more collaborative approach is adopted by the organisation.
IComm Direct Routing Solution = Technology Just Works
Technology must be seamless for the people, must offer flexibility, and work the first time.
“Direct Routing has meant a Microsoft voice solution with minimal hardware changes.”
~ SolutionOne
“Being disrupted and our consequent move to the Modern Workplace was the best thing that ever happened to us as an organisation. Our staff engagement levels are higher than they’ve ever been.”
~ Martin Longley, MYOB
IComm Australia | Bringing Communications To Life