Posts by Dan Polifiore
Have You Heard of The RATER Model?
It’s not a secret that good or bad customer service can very quickly make or break your company’s reputation. And this has never been more prevalent than in modern times…
Read MoreGetting Staff On Board With Change Management
By: Dan Polifiore, Training & Change Specialist, IComm Change is such a common part of life these days, that we could almost consider it as the only constant…
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